DEPOSIT POLICY
A deposit is due at the time of registration. A deposit is the only thing that guarantees your place on the trip. Registration can be made with a credit card using our online form (if you haven’t received this, contact us) or over the phone: 503-714-3504. Note: there is an additional 3.0% fee for credit card payments. This is only what we are charged by the credit card company.
Checks are happily accepted and should be made out to Wild Latitudes LLC. Include the tour name on the memo line of the check and send to:
Wild Latitudes, PO Box 25115, Portland, OR 97298.
PAYMENT POLICY
Full payment is required 90 days prior to the tour departure date for international tours or any tour involving flights; and 30 days prior to the tour departure date for local (i.e. in the Portland, Oregon area), van-based tours.
SINGLE SUPPLEMENT POLICY
Most of our tours have the option of a ‘single supplement’– an extra fee paid by a single person to have their own room. You can request a single supplement during registration. The single supplement fee is set when a trip is initially planned and is not subject to change later, even if we need to change one or more hotels after the initial planning. Rarely, someone who has paid the single supplement is forced to share a room for part of a tour, due to space limitations at particular lodges/hotels. In such cases, we will reimburse a portion of the single supplement accordingly.
Another situation arises when a tour participant did NOT request a single supplement but is forced to have their own room because there is no other single traveler of the same sex to pair them up with. In this situation, Wild Latitudes will split the cost of the single supplement fee with the participant. In other words, the participant will need to pay 1/2 of the normal single supplement fee.
CANCELLATION POLICY
In the event a participant needs to cancel a reservation for any tour, the following policies will apply:
- 90 days or more prior to tour departure date, the deposit will be refunded, minus an administrative fee of $100.
- Less than 90 days but more than 60 days prior to tour departure date, all payments refunded, minus 50% of deposit.
- Less than 60 days prior to tour departure date, no refunds will be given.
We strongly recommend that you purchase trip cancellation insurance to protect yourself from unforeseen circumstances.
If for any reason Wild Latitudes cancels a tour prior to the start of the tour, full refunds—minus the cost of any internal/in-country airline tickets purchased and/or any non-refundable deposits or expenses already made by Wild Latitudes—will be given to all participants. In the event that the tour is canceled while underway due to unforeseeable events such as but not limited to natural disaster, military activities, social uprising, or other extremely dangerous conditions not within the control of Wild Latitudes, no refund will be issued.